Referral growth tactics
Turn happy customers into your next acquisition channel. Practical referral tactics with steps, examples and pitfalls.
- Referral
Add "made with" branding to your users' public output
Put a small, tasteful link on the forms, pages, emails and files your users share, so every viewer discovers your product at the moment they see it work.
Impact High Effort Low + free toolCategories: Conversion, Content - Referral
When and how to ask customers for reviews with photos
Time review requests to when buyers have used the product, and prompt for photos, so each happy customer helps sell to the next one.
Impact High Effort LowCategories: Email, Customer Research, Conversion - Referral
Make your users' results easy and attractive to share
Turn the outcomes people get from your product into ready-made cards and links they want to post, so every share introduces you to their friends.
Impact High Effort Medium + free toolCategories: Social Media, Content - Referral
Prompt users to invite teammates at the right moment
Ask for teammate invites when a user has something worth sharing, such as a finished draft or a task that needs someone else, instead of on the first screen.
Impact High Effort MediumCategories: Onboarding, Conversion - Referral
Reward both sides of a referral
Run a give-get referral program where the referrer and the new customer each receive something valuable.
Impact High Effort Medium + free toolCategories: Email, Conversion - Referral
Co-sell with partners whose customers overlap with yours
Find companies that sell to the same buyers, map shared accounts, and work deals together so each side brings warm introductions.
Impact High Effort HighCategories: Partnerships, Sales - Referral
Ask for referrals right after a happy moment
Time your referral request to the moment a customer gets value, not to a random point in your email schedule.
Impact Medium Effort LowCategories: Email, Onboarding - Referral
Packaging inserts that turn customers into referrers
Put a referral card in every box with a personal code or QR link, so customers can share a reward with friends right after unboxing.
Impact Medium Effort LowCategories: Partnerships, Conversion - Referral
Reward customers with bigger perks as they refer more people
Build a referral program with tiers, so each extra successful referral unlocks a better reward and keeps your best advocates sharing.
Impact Medium Effort MediumCategories: Email, Conversion - Referral
Launch an affiliate program for creators and partners
Pay creators, consultants and partners a commission for customers they send, with clear tracking, terms and fraud checks.
Impact Medium Effort High + free toolCategories: Partnerships, Sales
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